Skip to main content

Legal

Privacy Policy

Effective date: June 12, 2026 · Last updated: June 12, 2026

Xperience Landscaping, a division of Xperience Roofing, LLC (“Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, submit a form, request an estimate, communicate with us by phone, email, or text message, or otherwise interact with our business.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information you provide to us:

  • Name
  • Email address
  • Phone number
  • Property address and ZIP code
  • Mailing or billing address
  • Project details, service requests, photos, documents, and other materials you submit
  • Payment or transaction-related information, if applicable
  • Any other information you voluntarily provide through forms, calls, emails, chat tools, or service agreements

B. Information collected automatically. When you visit our website, we may automatically collect certain technical and usage information, such as IP address, browser type, device type, operating system, referring URLs, pages viewed, date and time of access, and website activity through cookies, pixels, analytics, and similar technologies. This type of automatic website logging and cookie-based collection is standard and commonly used to improve functionality and measure performance.

2. How We Use Your Information

  • Respond to inquiries and provide estimates
  • Schedule site visits, consultations, and services
  • Prepare proposals, contracts, invoices, and project communications
  • Provide landscaping, hardscape, irrigation, design, and related services
  • Communicate with you by phone, email, or text regarding your request, appointment, or project
  • Send service updates, reminders, confirmations, and customer support messages
  • Send marketing or promotional communications, where permitted by law
  • Improve our website, advertising, services, and customer experience
  • Detect, prevent, or address fraud, abuse, security incidents, or unlawful activity
  • Enforce our agreements, policies, and legal rights
  • Comply with legal, regulatory, tax, accounting, insurance, and contractual obligations

3. Text Messages, Calls, and Email Communications

If you provide your phone number or email address, you consent to receive communications from us related to your inquiry, estimate request, appointment, project, account, or services.

Where you opt in, we may also send promotional or marketing text messages and emails. Consent to receive marketing text messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply depending on your carrier plan.

You may opt out at any time:

  • Texts: reply STOP
  • Emails: click the unsubscribe link or contact us directly
  • Calls: request to be placed on our internal do-not-contact list

See our SMS Terms & Consent page for full details about our text messaging program.

4. Cookies, Analytics, and Advertising

We may use cookies, pixels, tags, session replay tools, analytics platforms, CRM integrations, and similar technologies to understand website traffic and user behavior, improve website performance and user experience, measure advertising performance, retarget visitors with relevant ads, and track lead submissions and conversions. You can usually adjust your browser settings to refuse or limit cookies, but some parts of the website may not function properly if you do so.

5. How We Share Information

We do not sell your personal information for money. We may share your information with:

  • Employees, contractors, and affiliates who need it to perform services
  • Landscaping crews, subcontractors, suppliers, insurers, financing partners, and service providers involved in your project or request
  • Website hosting providers, analytics providers, CRM systems, scheduling tools, communication vendors, advertising partners, and payment processors
  • Professional advisors such as attorneys, accountants, auditors, and insurers
  • Government authorities, regulators, law enforcement, or other parties when required by law or necessary to protect rights, safety, or property
  • A successor entity in connection with a merger, acquisition, restructuring, financing, or sale of assets

6. Data Security

We take commercially reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no internet transmission, email, website, platform, or storage system can be guaranteed to be completely secure. You understand and agree that you provide information at your own risk, and except as required by law, we do not guarantee absolute security of any information transmitted to or from our website or systems.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and project records, comply with legal, tax, accounting, insurance, and warranty obligations, resolve disputes, and enforce our agreements. We may retain de-identified, aggregated, or archival information for lawful business purposes.

8. Your Privacy Rights

Depending on your state of residence and applicable law, you may have rights regarding your personal information, such as the right to confirm processing, request access, request deletion, or opt out of targeted advertising or certain data sharing. Utah’s Consumer Privacy Act grants certain eligible Utah consumers rights that can include access, deletion, and opting out of certain processing activities, subject to the law’s scope, thresholds, and exceptions. To make a privacy request, contact us using the information below. We may take reasonable steps to verify your identity before responding.

9. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information to us, please contact us so we can review and delete it if appropriate.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, financing providers, maps, reviews, social media pages, scheduling tools, water district rebate programs, or other external services. We are not responsible for the privacy, security, or content practices of third parties. Your use of those services is governed by their own terms and policies.

11. Project Information, Submissions, and Client Materials

If you submit photos, plans, measurements, property details, insurance information, or other project-related materials to us, you represent that you have the right to provide them; you authorize us to use them for estimating, project planning, service delivery, internal operations, quality assurance, training, insurance, warranty, and recordkeeping purposes; and you understand that sharing such materials does not, by itself, create a contractor-client relationship unless and until we mutually agree to proceed under an applicable estimate, contract, or work authorization.

12. Portfolio, Marketing, and Testimonials

Unless prohibited by a written agreement or specific written request from you, we may use non-confidential information, general project descriptions, before-and-after images, and related materials for portfolio, advertising, training, and promotional purposes, provided we do not intentionally publish sensitive personal information beyond what is reasonably necessary.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will become effective when posted to this page unless otherwise stated. Your continued use of the website or our services after an update constitutes acceptance of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact us at:

Xperience Landscaping
8034 S State St, Suite B
Midvale, UT 84047
Email: service@xperiencelandscaping.com
Phone: (385) 417-5865